FAQ

Frequently Asked Questions (FAQ) -

1. What products does your online store offer? We specialize in a curated selection of high-end home goods, including luxury mirrors, frames, and lighting.  Our products are crafted with exquisite attention to detail and quality materials.

2. Are your products authentic and of high quality? Absolutely. We source our products from renowned designers and reputable manufacturers known for their commitment to quality craftsmanship. Each item in our collection undergoes rigorous quality control to ensure it meets our high standards.

3. How can I place an order? Simply browse our online catalog, select the desired items, and add them to your cart. Follow the easy checkout process, providing necessary details for shipping and payment. Once your order is confirmed, you will receive a confirmation email.

4. What payment methods do you accept? We accept a variety of payment methods, including major credit cards, debit cards, and secure online payment gateways. Your financial information is encrypted and protected for a secure shopping experience.

5. Do you offer Free shipping? We believe that luxury and convenience go hand in hand. That's why we're thrilled to provide you with complimentary shipping on all orders, ensuring that your goods reach your doorstep without any additional cost.

6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not, you may return items within a specified timeframe. Please refer to our detailed return policy for more information on the process and conditions.

7. How can I track my order? Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's status and estimated delivery date.

8. Can I cancel or modify my order after placing it? We process orders promptly to ensure quick shipping. If you need to cancel or modify an order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.

9.  How can I contact customer support? Our dedicated customer support team is ready to assist you. You can reach us through our "Contact Us" page on the website, where you'll find email and phone contact options. We aim to respond to inquiries promptly.

For any additional questions or concerns, feel free to reach out to our customer service team for personalized assistance. 

support@mirlori.com